Abercrombie & Kent Australia

A&K is a worldwide group of travel companies dedicated to providing absolute client satisfaction.

In a highly competitive industry, Abercrombie & Kent Australia and New Zealand stands for excellence, quality, integrity and creativity within a technologically progressive environment.

Services offered :

Rapid response
We believe that communication between us and our clients is a key component to building successful programmes. We have a strict policy that every new request we receive is acknowledged within 24 hours. We keep you updated with every stage of the planning process, so there are no last minute surprises. Constant communication is the key.

Competitive costs
Due to our buying power we are always in a position to give the most competitive quotations. If another operator gives a lower bid, it is likely that they are cutting corners to save money and that the service, accommodation, guides, drivers, vehicles and itinerary content will not be of a comparable standard.

Best transportation
A&K use only the very best transportation companies in the country. Air- conditioned vehicles and the most modern fleet with highly skilled drivers ensure client satisfaction.

Round the clock local assistance
24-Hour assistance is provided 365 days a year. After normal working hours, emergency telephone numbers provided in the final documentation can summon guest relations and senior staff.

Identity Protection
Corporate identity protection can be arranged so that all guides, drivers and vehicles have identification bearing either a neutral party or your corporate name.

Personal Service
A&K Australia prides itself on providing the most professional and polished service available. We offer 24-hour assistance and we contact all our clients personally while they are in the region.

To provide closer support for our clients we have close relationships with our A&K offices throughout the world to assist with the creation and costing of tour programmes as well as destination training and brochure planning.

Sales and Marketing support

Dedicated Cruise Ship Department
Our Cruise Ship Department ensures that all shore excursions and turnarounds are handled with the greatest efficiency from proposal to actual tour.

Quality Control
By carefully controlling and monitoring its worldwide operations, Abercrombie & Kent can always guarantee the high quality that defines the A&K experience. A&K Australasia has a reputation of demanding the best.

Regional Infrastructure
With offices in Melbourne, Sydney and Auckland, your clients will be well taken care of whilst in the South Pacific

Best guides
Not only are our guides carefully chosen, many have been with A&K for more than 10 years. All our guides are local,they know their country. They combine a genuine love of Australia, New Zealand, Papua New Guinea and the South Pacific with real pleasure in showing it to overseas visitors. They are talented tour leaders, experienced problem solvers and all have extensive local and general knowledge including geography and history as well as special interests as wide-ranging as those of our travellers. Our guides are fluent in many languages and their enthusiasm is contagious.

Preferential treatment
Preferential treatment at hotels and lodges is ensured by our strong relationship with the major hotels and lodges. We often secure space where other tour operators cannot. We are the only tour operator that has its tour series staying at exclusive lodges such as Lizard Island, Huka Lodge and Kauri Cliffs.

As the most experienced upmarket tour operator in the region, Abercrombie & Kent's flexibility in tailoring programs to suit specific needs is second to none. In the true tradition of Abercrombie & Kent we are "simply the best way to travel" for your clients...